Once we’ve examined your existing client/pet information with Practice Opportunity Analysis™ , Veterinary Metrics, Inc. (Vet Met) takes data analyses one giant step further - delivering a complete diagnostic profile of your practice. Practice Metrics™ sets the course for improving the overall performance of your practice.

Comprehensive reporting, competitive benchmarking, and expert consulting provide you with an understanding of your past performance and a clear direction for the future

Reporting

More than 50 reports describe areas of strength, identify operational inefficiencies, and uncover missed revenue opportunities. Practice Metrics reports include:

• Average Transaction Charge (ATC) – measures overall ATC by client and pet visit, ATC per client visit by provider, and ATC per pet visit by provider.
• Practice and Provider Revenue – evaluates the revenue contributions of wellness and non-wellness from both services and products, in total and by provider.
• Client and Pet Information – evaluates client and pet numbers in several categories indicating how effectively the client/pet database is being used and maintained.
• Client and Pet Visits – determines the number of total client and pet visits by provider.
• Clinical Metrics – reveals revenue contributions in the practice from various clinical service categories.
• Client Retention – determines how long clients remain with your practice.

Benchmarking

Practice Metrics doesn’t end with reporting. Competitive benchmarking is also conducted to measure your performance against your peers. Vet Met compares our achievement and opportunity against similarly sized practices by region. Vet Met combines the benchmark and reporting information with the individual goals and objectives you’ve set for your veterinary practice.